Terms & Conditions

TERMS AND CONDITIONS

 

• Students must enroll for an entire term and purchase the prescribed books / study guide

• All fees must be paid in full at the time of registration. No student/s will be allowed to attend a class until all fees are paid in full. Special requests in respect of payment must be directed to ladante@dantedurban.com

• Please note that group class fees cannot be transferred to private lessons

• Please note that credit notes are neither transferable, nor redeemable for cash and have a strict expiry date

• To ensure the best quality in teaching, Dante Durban reserves the right to redirect a student to another class level if the student’s level does not match the level of the class

• Dante Durban is not liable for loss, damage or injury to any person or property

• No lesson will take place on public holidays, should a lesson fall on a public holiday, that lesson will be rescheduled to the following week

• All Language courses must be completed within 4 months of registration, exceptions will only be considered under special circumstances

 

Cancellation Policy

CANCELLATION POLICY

 

• If a student withdraws before the beginning of a course and no later than 5 working days before the commencement of a course, the full amount less 20% of the course fee will be refunded or a full credit for the following term will be issued. Refund and credit requests must be directed to ladante@dantedurban.com

• No refund or credit will be given to any student who withdraws less than 5 working days before the commencement of a course

• No refund, transfer or credit will be issued should a student fail to attend every class or leave before the end of the term

• Dante Durban reserves the right to reschedule or cancel classes if the required minimum numbers of enrolments have not been reached

• If a course or one of our other provided services is cancelled by Dante Durban students and/ or customers can request a full refund or accept a full credit for the following term

• Group lessons may not be rescheduled or cancelled unless all students in the Group class agree to same.

• We require 24 hours’ notice of cancellation for a private lesson. A lesson will be forfeited, and the student will be charged the full amount for a lesson if they fail to inform Dante Durban 24 hours in advance. Only in special circumstances will an exception be allowed

• Lessons cancelled by a student may be rescheduled but not reimbursed

• A private student is allowed a maximum of 2 cancellations or reschedule of lessons

Additional Dante Durban Services

ADDITIONAL DANTE SERVICES

• No refund, transfer or credit will be issued for any of our additional provided services, if the cancellation is due to the customer and the customer fails to inform Dante Durban 24 hours in advance. Only in special circumstances will an exception be allowed

 

IN ORDER TO IMPROVE THE QUALITY OF OUR SERVICE, WE APPRECIATE YOUR FEEDBACK

ladante@dantedurban.com

Thank you.

Leading language 

learning in Africa 

  • Facebook
  • Twitter
  • YouTube
  • Instagram

Dante Office

82, Fairway - Durban North, P. O. Box 219

Hypermarket 4053 

Cell (WhatsApp) 073-852 2482INSTANT RESPONSE

Tel: 031 - 563 7633  

ladante@dantedurban.com

©Dantedurban 2021. All rights reserved